A2I Assessment CD-RomMany software development organizations or IT service providers strive to improve their software processes using the Capability Maturity Model. Performing an assessment identifies strong points and directions for improvement. DNV-CIBIT has developed tooling and aids for performing CMM-based assessments: the A2I: Assess to Improve Assessment CD-Rom.
Tooling for CMM-based assessments
Performing an assessment implies an intensive period for both the assessment team as well as the organization being assessed. During one week, a division of the organization is involved in several intensive activities. Therefore, these activities should be carefully tuned and coordinated across the assessment team and the organization. The A2I Assessment CD-Rom supports the assessment team in performing CMM-based assessments in such a way that the best possible result is gained.
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 The A2I: Assess to Improve approach is a light-weight self-assessment approach focused at improving the organization being assessed. The approach is light-weight and interactive and depends on active involvement of the organization. The main outcome of assessments following this approach is not so much a maturity score, but rather a set of improvement actions ready to be undertaken directly after the assessment has been finished.
The A2I Assessment CD-Rom was developed to support the A2I: Assess to Improve assessment approach.
A2I assessments are based on the Capability Maturity Model. For software development organizations, the Software CMM is used as the reference model; for IT service providers, the IT Service CMM is used instead.
The A2I approach distinguishes three phases:- Intake
- On-site part
- Assessment aftercare
During the intake phase, the goal of the assessment is determined, the participants of the organization are selected, and a planning for the rest of the assessment is made. During the on-site part of the assessment, questionnaires are administered, interviews are held, and presentations and workshops are given. During the assessment aftercare, an assessment report detailing the results of the assessment is produced. |
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Audience and purpose
The A2I Assessment CD-Rom is essential for performing A2I assessments. Companies offering process improvement activities to third-party software development organizations or IT service providers can extend their portfolio with A2I assessments. Secondly, a process improvement group of an organization may perform an assessment on another division to initiate improvement within the organization.
The A2I Assessment CD-Rom
The A2I Assessment CD-Rom contains various aids that support the assessment team in performing an A2I asssessment.
The key components of the CD-Rom are summarized below:Script
The script describes the various activities of the assessment in detail. In this way, the separation of duties within the assessment team is clear at all times. Furthermore, it describes what other parts of the A2I Assessment Kit can be used to support the various activities.
Questionnaires
The kit contains questionnaires for the Software CMM and the IT Service CMM.
Interview forms
Interviews following the A2I approach consist of several phases. The phases are laid down in an administration form on which the interviewer can take down his findings. In this way, no essential part of the interview is forgotten.
Worksheets
Answers to the questionnaire and the results of the interviews can be registered in worksheets. Using these worksheets, the assessment team can gain insight into the degree in which the organizations performs certain activities.
Templates
The presentations that are given during an A2I assessment consist of various standard components. Furthermore, the documents produced contain standard components as well. Therefore, these documents and presentations are provided as templates.
Activity checklist
In performing an assessment, a certain amount of organizational activities play a role. Examples of these activities include the physical production of sheets, printing of questionnaires, checking locations, et cetera. In order to let the assessment be a success, the assessment team should pay attention to these matters as well. Therefore, these activities are summed up in a checklist, enabling the assessment team to track the exact status of the assessment.
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DNV-CIBIT's services related to the A2I Assessment CD-Rom
DNV-CIBIT offers several services related to the A2I Assessment CD-Rom. Furthermore DNV-CIBIT offers on-the-job assessment coaching during which an experienced DNV-CIBIT-assessor coaches your assessors. This is done whilst performing an A2I assessment for your customers or another division within your organization. Furthermore, DNV-CIBIT offers a course on the IT Service CMM, the A2I assessment approach and the use of the A2I Assessment CD-Rom.
Payment
Payments needs to be done by Credit Card. Please fill in the Credit Card authorization form. You can download this form at the Publications orderform. As soon as we received this form by fax and the payment you will receive your order as soon as possible.
More information
For more information please contact Viktor Clerc by telephone: +31-30-2308900 or e-mail. |
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