ReadingDNV-CIBIT’s consultants regularly publish their view in various international journals, articles or books. The authors are actively involved in many different fields of expertise and write about their consulting experiences. You can order the following publications:
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 The EFQM Knowledge Management Framework The recently published Framework was prepared by DNV-CIBIT in partnership with PACEPerfromance. | Good practices in KM in European companies Summary of the results. | To share is to multiplyThe EC acknowledged the necessity to leverage knowledge and establish a knowledge and learning infrastructure (KALIF) that supports the leveraging of knowledge between the participating projects. | Developing Knowledge-based Systems Using System Development Framework, a structured approach for developing knowledge-based systems. | Dealing intelligently with knowledgeDownload this classic Knowledge Management booklet now for free! So you can respond flexibly to all developments with the proper knowledge at the right time, the right moment and the right place. | Beat the Retirement Brain Drain Knowledge retention, replacing the traditional exit interview. |
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 This is a list of publications in international specialist journals by DNV-CIBIT staff members:
IT landscape photography for decision making, 2007
Authors: Matthijs Maat, Jochem Schulenklopper and Gert Florijn
An IT landscape photograph captures the essence of an IT landscape and can replace a large collection of documents. Such a photo reveals surprising insights and is of great importance to decision makers. Existing modelling languages often lack expressive power.
Knowledge Management: reducing the costs of ignorance
Authors: Rob van der Spek & Mike Kelleher
In 1997 and 2002 the European Foundation for Quality Management (EFQM) in partnership with DNV-CIBIT undertook two Benchmarking Study Projects searching for Good Practice in the area of Knowledge Management and organizational learning. In conjunction with EFQM DNV-CIBIT has created a framework for knowledge management in addition to the EFQM excellence model. This article reflects on the position of knowledge management in the business environment of 2005, its critical success factors and addresses current ‘hot issues’.
Beat the Retirement Brain Drain
Mike Kelleher has written 'Knowledge retention - replacing the traditional exit interview'. It was published by the online community TrainingZONE.
The Knowledge Management (KM) strategy process
Authors: Rob van der Spek, Jan Kingma & Josef Hofer-Alfeis (Siemens)
Handbook 'Knowledge Management', Fall '02
This article describes the DNV-CIBIT knowledge portfolio approach. The steps are discussed, based upon experiences of the authors in aligning KM and Business strategies in the context of companies such as Siemens AG. Two cases are provided to demonstrate what the process can deliver and guidelines are provided for facilitation of the process. This article is mandatory if you want to know how to apply the knowledge portfolio approach!
Good practices in Knowledge Management in European companies
Authors: Rob van der Spek and Geoff Carter.
Knowledge Management, Concepts and Best Practices
An article based on the results of an EFQM/DNV-CIBIT study (2003) for good practices in Knowledge Management amongst 27 European companies and organisations'.
Achieving successful Knowledge Management initiatives
Authors: Rob van der Spek and Jan Kingma.
Liberating knowledge, Bus. guide of Confederation of Industry, 1999
An introduction to KM that provides the reader with guidelines and suggestions for applying KM within the own organization. This article provides you with the basic concepts of KM and also might tell your manager what's KM about!
Organizing Corporate Memories
Authors: Rob van der Spek and Eelco Kruizinga - Proc. of KAW, '96.
A many-cited article on components and critical succes factors of lessons learned programs and corporate memories. |
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 IT Service CMM Pocket GuideA model that enables organizations to determine their current maturity and gives directions for improvement. |
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